OTHER UE OR NON-UE COUNTRIES

Conditions de livraison

CONDITIONS OF DELIVERY AND RATES FOR EUROZONE AND WESTERN EUROPE

Delivery rates listed below, which include packing costs and shipping charges, depend on the amount of your order with a maximum value of 450 euros. These conditions apply for all Eurozone countries excluding Greece  (Germany, Italy, Belgium, Spain,,...) and some other EU or non-UE countries (ex: UK, Sweden, Norway, Switzerland,...).

CONDITIONS OF DELIVERY AND RATES FOR EASTERN EUROPE AND NON-EUROPEAN COUNTRIES

Delivery rates below are examples which apply for USA, Canada, Brazil, Greece and most eastern europe countries. As all countries and rates are not listed and could change, please contact us before puting an order to obtain up-to-date rates.

For all other countries not listed, please contact our customer service to estimate the shipping costs : Click here

SHIPPING DELAY

As all our products are directly avalaible in stock, we could guarantee to ship your orders within a delay of 3 working days at the maximum. The delivery delay is about one week for Europe, but could reach two weeks for further destinations depending on distance and customs.

CUSTOMS

For destinations outside the Eurozone, all shipping are due to go through the customs of your country, which could bring taxes for you to pay and additionnal delays.

QUALITY

We make our best efforts to pack carefully our products to minimize the shipping risks. If nevertheless the packing was damaged, you could refuse the delivery and so have nothing to pay, we will resend your order right on. On the contrary, if you discover after delivery, that some products are damaged, the return will be at your expense. If so, please contact the customer service to know about the procedure to be followed: : Click here

MISCELLANEOUS

If your order is sent back to us due to your responsibility (wrong address, wrong spelling,…), the additional shippping costs will be invoiced to you before we could resend your order. Within 7 days from the delivery, you have the opportunity whatever is the motive to return your products in their original packings at your own expenses. We will pay you off if they appear to be in good conditions, undamaged and in their original packings.